In the firms that we have successfully taken from three or four, to five FHRS ‘stars’ there has been one recurring key to our success: staff engagement.
If you can’t convince all your staff that they need to be working year round to gain and retain that all important, FSA-approved food hygiene rating, then no amount of high-priced training or consultancy will ensure your success.
So what makes our consultancy and training any different from other providers you may have worked with?
Many of your staff, from the bottom to the top, may need to be trained in the same food safety principles. That doesn’t mean they all need the exact same training.
‘One-Size-Fits-All’ course delivery means that some staff will feel it’s flying over their heads, while others feel they are being talked down to. The one thing they’ll all have in common is that they won’t retain the information longer than it takes to pass a course.
Our trainers work with your staff, rather than talk at them.
Many food safety training deliverers rely heavily on trainers and consultants who have passed a course in delivering the materials, but may have little or no experience in the hospitality industry.
All of our consultants and trainers that deliver to hospitality, come from hospitality. They’ve worked in kitchens and they know how food safety principles will be best implemented in the real world.
We can even incorporate practical demonstration, on your premises, into the course so that staff can see the course principles in action.
Our services are tailored not only to all levels, but to all situations. We can offer every level of service from a full audit of your company’s current food and health & safety needs, to one-off discrete training modules as required.
We can deliver training courses fully accredited by the Chartered Institute for Environmental Health (CIEH), or The Highfield Awarding Body for Compliance (HABC), according to your needs.
Our on-site delivery is supported by an online library of support materials, and our regular diary reminder service will keep you up to date with key compliance requirements throughout the year.
And in a time when consumers can see your Food Hygiene rating with just a couple of taps on the phone, we will help you win - and keep - those all important ‘Scores on the Doors’.